FAQ

Return Policy

At THE MASS COLLECTIONS, we are committed to helping keep our customers and staff safe during this difficult time.

In efforts to help stop the spread of Covid 19 WE ARE NOT ACCEPTING ANY RETURNS, until further notice.

Please make sure that before you finalize your purchase, you have selected the correct color and sizes of your items.

  • All sales are final
  • All sales are NON-REFUNDABLE.
  • Return authorization is required for all damaged items being returned.
  • Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).

Please feel free to contact us with any questions at : Themasscollections@gmail.com

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